Field Operations Associate

Job Title: Field Operations Associate

Position Location: Brooklyn, NY (Regional Travel)

Department: Operations

Type: Full-Time/Part-Time/Contractor 

Compensation: Starting at $25- $30

About Us:

Majestic Photobooth is a leading provider of creative photo experiences and custom photobooths for brands, venues, and events, nationwide. Since 2006, we have been trusted by some of the world's best-known brands to make their events and spaces unforgettable. We are a team of creative-minded, photo lovers, and we're dedicated to delivering exceptional visual experiences.

Position Overview:

The photobooth Field Operations Associate plays a vital role in bringing Majestic Photobooth experiences to life. This role handles all on-the-ground operations, including booth installations, event setups, routine maintenance, and service ticket resolution. Regular regional travel is required, and you will coordinate closely with our support and operations teams to ensure exceptional service and booth functionality.

The ideal candidate is self-motivated, organized, solutions-oriented, and possesses strong customer service skills. Must be available to work nights and weekends.

Key Responsibilities:

• Deliver and set up photobooths for events and long-term placements within your region.
• Engage with and assist customers with photobooth activations.
• Respond promptly to service tickets, resolving booth issues efficiently.
• Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep.
• Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows.
• Actively participate in weekly meetings with your supervisor and operations team.
• Maintain cleanliness, organization, and safety of work areas and company equipment.
• Provide proactive feedback to management on ways to improve processes, efficiency, and service quality.

Qualifications:

• Excellent customer service and interpersonal communication skills
• 1 to 3 years experience in field service, event operations, or hospitality industry
• Exceptional problem-solving and analytical abilities
• Strong organizational and time-management skills
• Ability to manage multiple tasks simultaneously
• Detail-oriented in performing equipment servicing and maintenance
• Ability to stand for extended periods of time

Additional Requirements

• Ability to lift 75lbs without assistance.
• Driver's License: Valid driver's license and clean driving record, as the job involves traveling to various locations.
• Availability for flexible scheduling, including nights and weekends

Why join the Majestic team?

Competitive pay
401(k)
PTO & Holiday Pay (Full Time)
Health Insurance (Full Time)
Sales commission opportunity
Unlimited Photos!
Become a key member of a growing, fun & creative team!